Support

FAQ

Kahani Junction support information.

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<div class="faq-container">

<h1 class="faq-page-title">Help Center</h1>
<p class="faq-page-subtitle">Frequently asked questions about Kahani Junction.</p>


<div class="faq-quick-links">
<a href="#listeners" class="faq-link-chip">For Listeners</a>
<a href="#writers" class="faq-link-chip">For Writers</a>
<a href="#account" class="faq-link-chip">Account</a>
</div>


<div id="listeners">
<div class="faq-category-header">
<span class="faq-category-icon"></span>
<h2 class="faq-category-title">For Listeners</h2>
</div>

<div class="faq-card">
<span class="faq-item-question">Is listening to stories free?</span>
<p class="faq-item-answer">Kahani Junction offers a mix of free and premium content. Many episodes are available for free (ad-supported), while exclusive premium stories require coins to unlock.</p>
</div>

<div class="faq-card">
<span class="faq-item-question">Can I download stories offline?</span>
<p class="faq-item-answer">Yes! You can download episodes within the mobile app to listen offline. Look for the download icon next to the episode.</p>
</div>

<div class="faq-card">
<span class="faq-item-question">What languages are available?</span>
<p class="faq-item-answer">Currently, we focus on Hindi and English content. We are working on adding more regional Indian languages soon.</p>
</div>
</div>


<div id="writers">
<div class="faq-category-header">
<span class="faq-category-icon"></span>
<h2 class="faq-category-title">For Writers</h2>
</div>

<div class="faq-card">
<span class="faq-item-question">How do I start writing?</span>
<p class="faq-item-answer">Create an account, go to the "Writer Center" in your profile, and click "Start Writing." You can publish chapter by chapter instantly.</p>
</div>

<div class="faq-card">
<span class="faq-item-question">How do writers earn money?</span>
<p class="faq-item-answer">Writers earn through our Revenue Share Program based on premium unlocks (coins spent by readers) on your chapters. We also offer bonuses for Top Pick novels.</p>
</div>

<div class="faq-card">
<span class="faq-item-question">Do I keep my copyright?</span>
<p class="faq-item-answer">Yes, you retain full copyright to your original work. You simply grant us a license to display and monetize the content on our platform.</p>
</div>
</div>


<div id="account">
<div class="faq-category-header">
<span class="faq-category-icon"></span>
<h2 class="faq-category-title">Account & Support</h2>
</div>

<div class="faq-card">
<span class="faq-item-question">How do I buy Coins?</span>
<p class="faq-item-answer">Go to your Wallet section. You can purchase coins using UPI, Credit/Debit Cards, or Net Banking securely.</p>
</div>

<div class="faq-card">
<span class="faq-item-question">How do I reset my password?</span>
<p class="faq-item-answer">On the login screen, click "Forgot Password". Enter your email, and we will send you a secure link to reset it.</p>
</div>

<div class="faq-card">
<span class="faq-item-question">How do I contact support?</span>
<p class="faq-item-answer">If you need further help, please email us at <strong style="color:var(--faq-primary)">[email protected]</strong>.</p>
</div>
</div>

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