Support

Privacy Policy

Kahani Junction support information.

<style> /* Scoped Styles for Privacy Policy */ .pp-container { /* Local Variables */ --pp-primary: #910105; /* Deep Red */ --pp-primary-light: #FFF0F0; --pp-accent: #D4AF37; /* Gold */ --pp-bg: #FCFCFF; /* Page Background */ --pp-text-main: #1A1A1A; --pp-text-sec: #555555; --pp-border: #E0E0E0; --pp-card-bg: #FFFFFF; /* Reset & Base Fonts */ box-sizing: border-box; -webkit-tap-highlight-color: transparent; background-color: var(--pp-bg); color: var(--pp-text-main); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif; line-height: 1.6; width: 100%; max-width: 800px; margin: 0 auto; padding: 15px; } .pp-container * { box-sizing: border-box; } /* Page Header */ .pp-header { margin-bottom: 30px; padding-bottom: 15px; border-bottom: 2px solid var(--pp-border); } .pp-title { color: var(--pp-primary); font-size: 28px; font-weight: 800; margin: 0 0 5px 0; font-family: serif; } .pp-last-updated { font-size: 13px; color: var(--pp-text-sec); font-style: italic; } /* Content Cards */ .pp-section { background: var(--pp-card-bg); border: 1px solid var(--pp-border); border-radius: 12px; padding: 20px; margin-bottom: 20px; box-shadow: 0 2px 8px rgba(0,0,0,0.02); } .pp-heading { font-size: 18px; font-weight: 700; color: var(--pp-text-main); margin-top: 0; margin-bottom: 15px; display: flex; align-items: center; } /* Decorative dash before headings */ .pp-heading::before { content: ''; display: inline-block; width: 4px; height: 18px; background: var(--pp-primary); margin-right: 10px; border-radius: 2px; } .pp-text { font-size: 15px; color: var(--pp-text-sec); margin-bottom: 15px; text-align: justify; } .pp-text:last-child { margin-bottom: 0; } /* Lists */ .pp-list { margin: 10px 0 15px 20px; padding: 0; color: var(--pp-text-sec); font-size: 15px; } .pp-list li { margin-bottom: 8px; padding-left: 5px; } /* Highlight / Links */ .pp-link { color: var(--pp-primary); text-decoration: none; font-weight: 600; } /* Footer */ .pp-footer { text-align: center; margin-top: 40px; padding-top: 20px; border-top: 1px solid var(--pp-border); font-size: 13px; color: var(--pp-text-sec); }</style><div class="pp-container"> <div class="pp-header"> <h1 class="pp-title">Privacy Policy</h1> <div class="pp-last-updated">Last Updated: December 2024</div> </div>  <div class="pp-section"> <p class="pp-text"> Welcome to <strong>Kahani Junction</strong> ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. </p> <p class="pp-text"> This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and website to listen to audio stories or write novels. </p> </div>  <div class="pp-section"> <h2 class="pp-heading">1. Information We Collect</h2> <p class="pp-text">We collect different types of information to provide and improve our service:</p> <ul class="pp-list"> <li><strong>Personal Information:</strong> Name, email address, phone number, and profile picture when you create an account.</li> <li><strong>Writer Data:</strong> If you publish stories, we collect payment details (such as UPI or Bank Account info) to process your earnings.</li> <li><strong>Usage Data:</strong> Information about the stories you read/listen to, time spent on the app, transaction history (Coin purchases), and interaction with features.</li> <li><strong>Device Information:</strong> Device model, operating system, and unique device identifiers to ensure app compatibility and security.</li> </ul> </div>  <div class="pp-section"> <h2 class="pp-heading">2. How We Use Your Information</h2> <p class="pp-text">We use the collected data for the following purposes:</p> <ul class="pp-list"> <li>To provide, personalize, and maintain our service.</li> <li>To process transactions for Coin purchases and Writer payouts.</li> <li>To communicate with you regarding updates, security alerts, and support.</li> <li>To monitor usage trends and prevent fraudulent activity.</li> </ul> </div>  <div class="pp-section"> <h2 class="pp-heading">3. Data Sharing</h2> <p class="pp-text"> We do not sell your personal data. We only share information in the following circumstances: </p> <ul class="pp-list"> <li><strong>Service Providers:</strong> With third-party payment gateways or cloud services essential for app functionality.</li> <li><strong>Legal Requirements:</strong> If required by law, court order, or government authority.</li> </ul> </div>  <div class="pp-section"> <h2 class="pp-heading">4. Data Security</h2> <p class="pp-text"> We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security. </p> </div>  <div class="pp-section"> <h2 class="pp-heading">5. Your Rights</h2> <p class="pp-text"> You have the right to access, update, or delete your personal information. You can manage your profile settings within the app. </p> <p class="pp-text"> If you wish to delete your account permanently, please use the "Delete Account" option in settings or contact support. Note that this action is irreversible. </p> </div>  <div class="pp-section"> <h2 class="pp-heading">6. Contact Us</h2> <p class="pp-text"> If you have any questions about this Privacy Policy, please contact us at: </p> <a href="mailto:[email protected]" class="pp-link">[email protected]</a> </div> <div class="pp-footer"> 2024 Kahani Junction. All rights reserved. </div> <div style="height: 20px;"></div></div>